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Become The Next
Finance Operations Director

Our Finance Operations Director serves as the backbone for all things involved in AMZ All-Stars' finance, budget, and accounting. They have superb organizational and decision-making skills that are crucial in overseeing the success of the entire division. As excellent communicators, they are masters of team management, tracking, reporting, and process improvement and can connect effortlessly with our key stakeholders.

Become The Next
Finance Operations Director

A highly skilled leader and with impeccable organizational and critical thinking skills necessary in facing the challenges in leading AMZ All-Stars' financial and accounting arm.

Responsibilities

  • Supervises staff, oversees the delivery of operations, policies, and services, and prepares a variety of plans, strategies, reports, and proposals
  • Oversees service delivery and day-to-day operations, ensuring that all standards are met, and procedures are followed. Establishes priorities and schedules of main activities
  • Reviews and monitors operations-related services to identify trends and problem areas, reporting on risks, key performance indicators, and proposed corrective action or new approaches
  • Develops and implements new work methods and procedures, recommends procedural changes to improve efficiency, and ensures appropriate implementation of decisions made by senior management
  • Plans and monitors staffing overseeing recruitment and any other administrative functions related to the smooth functioning of the Centre
  • Supervises staff, managing performance, staff development, training, and careers
  • Oversees and ensures the smooth functioning of information systems required to deliver the services and the definition and implementation of changes necessary to maintain the systems operational and fit for purpose. Supports system deployment activities to ensure smooth adoption by clients of the Centre
  • Defines and ensures the implementation of Service Level Agreements; sets standards for quality and ensures that operational activities are implemented by recognized procedures and guidelines and meet the established standards
  • Plans and develops communication strategy and capacity development; establish procedures and guidelines for use by the operations to ensure clarity, accuracy, consistency, and accountability and to sustain and increase public awareness of core activities
  • Establishes and maintains close working relationships with different departments, liaising on issues in implementing established policies and escalating to policy owners any issue requiring policy-related decisions.

Qualifications

  • 5+ years of similar work experience in a service company and CPA firm.
  • 5+ years of work experience in leading teams.
  • Excellent knowledge of tax accounting, tax compliance, and tax returns both in the US and EU.
  • Strong background in inventory/COGS
  • Knowledge of tax software, preferably NetSuite.
  • Good at meeting deadlines and solving problems.
  • Exceptional client service along with the ability to develop excellent client relationships.
  • Strong leadership and personnel management skills.
  • Analytical skills with detail orientation.

Above
Market Pay

We understand the value of each and every individual who walks through our doors. We ensure that they always remain satisfied!

Career
Advancement

When you join us, you’ll have the opportunity to continue learning, develop new skills, and grow personally and professionally.

Good
HMO Coverage

Health is wealth indeed, and our employees’ health and wellbeing are one of our top priorities. You’ll be able to receive above-the-industry standard HMO to cover all your medical needs.

No Account
Closures

You’ll have peace of mind knowing that we work with professional and reliable brands in the industry. Maintaining a strong partnership with them means a lot to us in establishing long-term growth.

Application Process

How We Hire for Customer Support & Account Management

From end to end, on average takes 10-14 days from resume screening to final interview.


01.

Sourcing &
Paperscreening

02.

HR Initial
Interview

30 minutes

03.

Mettl Exam

Emotional Intelligence & Attention to Details

04.

Manager’s
Interview

30 minutes to 1 hour

05.

Interview from
USA Client

30 minutes to 1 hour

06.

Background
Check

07.

Offer

As a company that values employee experience, we find it important you have the best / most accurate expectations of what you’re applying to.

So we’ll be transparent on the good & the bad.

The good

  • You get to work at a company that is Great Place to Work®-certified.
  • You’ll receive a valuable and above-the-industry standard HMO package.
  • You’ll get trained and work with our clients from the get-go in helping them make sound decisions by collecting, tracking, correcting, and communicating their financial position.

The bad

  • You will work during US business hours, so expect that you’ll work on a night shift.
  • You may receive straight-forward remarks from US-based clients that you may perceive as off-putting at times.
  • Since we are a start-up company, we maximize our talents in every way we could. Therefore, you can expect to be occasionally assigned challenging tasks that are not within your role.

How To Best Prepare

Here are a few tips on how to best prepare for the day of the interview.

How To Best Prepare

  • Be sure to re-review the job scope, understanding the characteristics we’re looking for; and then when answering questions during the interview in a way to show-case those qualities.
  • Be sure to know why this company and why this role is a good fit. Please think this one out.

Be sure to practice your < 3min introductory statement which should cover:

  • Who you are
  • Highlight background experience and accomplishments along the way
  • Why you’re a good fit for this role (referencing past experiences)
  • Pro-actively addressing any reasons for hesitation including gaps in employment or short stints at past companies

This is not your typical BPO position - expect to roll up your sleeves, learn something new every day, and push your potential to the max!